Frequently Asked Questions
Incall Massage Services
We understand that plans change. To cancel or reschedule an appointment, please notify us at least 4 hours before the scheduled time.
Clients who fail to show up for appointments or arrive more than 10 minutes late will incur a 100% cancellation fee if they are paying online. Additionally, clients who have missed appointments without providing at least 4 hours’ notice may be refused advanced bookings.
Our operating hours are from 9:00 AM to 9:00 PM, Monday to Friday, and from 9:00 AM to 4:00 PM on weekends.
You may schedule appointments by calling, texting, emailing, or using our convenient online booking system
Yes, same-day appointments are available, and you can also join our waitlist. However, our schedule can fill up quickly, so we recommend booking in advance to secure your preferred time slot.
Please note that clients who have missed appointments without giving sufficient notice (4h recommendation) may be refused advanced bookings.
We kindly request that you arrive on time for your appointment, as the allotted time has been specially arranged for you.
Late arrivals may result in a shortened session to accommodate other clients. Full payment for scheduled services will still be expected, as the time allocated cannot be extended.
Ourcall Massage Services
Outcall massage service refers to a massage session where the therapist travels to your location, such as your home, hotel room, or office, instead of you visiting a spa or clinic.
It offers convenience and comfort, allowing you to enjoy a professional massage in your preferred environment.
Booking an outcall massage is easy. Simply contact us via phone or our email address to schedule your appointment. Provide details such as your location, preferred massage type, and any special requests.
We’ll confirm the booking and arrange for a qualified therapist to visit you at the appointed time.
Outcall massage services provide several benefits, including convenience, privacy, and comfort. You can relax in familiar surroundings without the need to travel before or after your massage.
It’s ideal for individuals with mobility issues, busy professionals, or those who simply prefer personalized service at home.
During an outcall massage, your therapist will arrive with all necessary equipment, including a portable massage table or chair, fresh linens, and high-quality oils or lotions.
They will set up in a quiet, comfortable area of your choice and proceed with the massage according to your preferences and any specific concerns you may have.
Yes, there may be additional charges associated with outcall massages, such as a travel fee or surcharge. These fees cover the therapist’s travel time and expenses. The exact amount typically depends on your location and could be between £15 and £20.
We aim to provide transparent pricing, so please inquire about any additional costs when booking your appointment.
Other FAQ
We accept payment upfront and welcome the following payment methods:
- Most credit and debit cards
- American Express
- Cash
- Bank Transfer
- Apple Pay
- Google Pay
While it’s not necessary to shower immediately before your massage, we do ask that you come to your appointment feeling clean and refreshed.
The choice to remove your underwear during your massage is entirely up to your comfort level and personal preference.
Rest assured, our therapists ensure that clients are properly covered at all times, and only the specific areas being massaged will be uncovered.
It’s common to experience some soreness or discomfort after a massage, typically due to the release of lactic acid in the muscles.
During your massage, you may also feel some discomfort depending on the area being worked on and your tolerance for pressure. Please communicate with your therapist if you need adjustments to ensure your comfort.
Absolutely! Our therapists are trained to adjust the pressure according to your preferences and comfort level.
Please feel free to communicate your preferences during your session, and we will ensure your experience is tailored to your needs.
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OPENING HOURS
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:30 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Sat/Sun
9:00 AM - 4:00 PM